Privacy Policy (01/07/2013)

  1. Introduction

Welcome to [Your Phone Repair Shop Name] (“we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information you provide to us through our website, in-store interactions, and other communication channels. By using our services, you agree to the practices described in this policy.

  1. Information We Collect

We may collect and process the following types of personal information:

  • Contact information (name, address, phone number, email)
  • Device information (make, model, serial number)
  • Payment information (billing address)
  • Repair history and details
  • Communication preferences
  • Any other information you provide to us
  1. How We Use Your Information

We may use your personal information for the following purposes:

  • Providing repair services and communicating about your repairs
  • Processing payments and invoices
  • Sending updates and promotions related to our services.
  • Responding to inquiries and providing customer support
  • Improving our services and customer experience
  • Complying with legal and regulatory requirements
  1. Information Sharing
  • We do not sell or rent your personal information to third parties for their marketing purposes.
  1. Your Choices

You have the right to:

  • Access, correct, or update your personal information.
  • Opt-out of receiving marketing communications.
  • Request deletion of your personal information (subject to legal requirements)
  • Object to the processing of your personal information
  1. Data Security

We take reasonable precautions to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet or electronic storage is completely secure.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date will be stated at the beginning of the policy.

  1. Contact Us

If you have questions or concerns about our privacy practices, please contact us at: info@grphones.com.au