Most of the iPhone and Samsung repairs are completed in 30 min – 2 hours duration However, sometimes depending on the complexity of the issue the repair takes longer time.  Majority of iPad touch screen can be replaced same day and Other major Android brands phone and tablet and laptop are also possible to fix same However, the repair time can vary based on the availability of the parts, type of repair needed and the current workload. Our technicians strive to complete repairs as quickly as possible without compromising quality.

Yes, many repairs are completed on the same day. Complex repairs might take longer.

The repair time can vary based on the availability of parts, the type of repair needed, and the current workload. Our priority is to provide high-quality repairs while ensuring a reasonable turnaround time.

The cost of the repair depends on the extent of the damage and the specific repair needed. We charge $50 upfront non-refundable booking and assessment fees.

Yes, we offer a 90-day warranty on all our replacement parts only  excluding any type of the physical and/or water damaged.

We have experience in repairing water-damaged phones. However, the success of the repair depends on the extent of the damage. Bring your phone in as soon as possible for the best chance of repair. Water damaged repair will void all types of warranty.

Yes, we offer mail-in repair services. Our Postal Please postal address

PO BOX 862, Prospect East, SA 5082

 in contact us section or call us on 1800 86 70 80  or email: info@grphones.com.au for more information on how to securely send your device for repair.

While appointments are not required, they are recommended to ensure that a technician is available to assist you promptly. Walk-in customers are also welcome.

Our technicians take the utmost care to protect your data. However, it’s recommended to back up your device before bringing it in for repair to ensure your information is safe.

We prioritize using high-quality parts for repairs. These high-quality parts are OEM third-do party after-market parts which are used to ensure affordability without compromising quality for budget-conscious customers.

We accept various forms of payment, including cash, credit/debit cards and bank transfer, both in-person and for mail-in repairs.

We only need the device itself for the repair. You can keep your accessories at home. If at all, in any laptop, apple watch, Microsoft surface devices we need any chargers then our team will notify you.

Yes, we offer camera and microphone repair services for various phone models.

Passcodes help us ensure device functionality during and after repairs.

Older devices might slow down due to updated software demands or storage issues.

Using protective cases, screen protectors, and handling your phone with care can help prevent damage.

Trusted and Leading Gadget King: With over 10+ years of experience, GR Phones is a trusted and leading mobile phone, iPad, tablet, and laptop repair centre.

• Multiple Award-Winning: We have earned multiple awards for our exceptional repair services and customer satisfaction.
• Comprehensive Solutions: GR Phones offers a comprehensive range of repair solutions for various devices, making us a one-stop gadget repair shop.
• Experienced Technicians: Our highly experienced technicians possess the skills to handle various device issues with precision and expertise.
• Multiple Locations: With multiple locations across Australia, we provide convenient access to our services.
• Customer-Centric Approach: Customer satisfaction is our top priority. We prioritize a customer-centric approach in all our interactions and services.
• Skilled Customer Service Team: Our customer service team is skilled, knowledgeable, and dedicated to providing you with the best assistance.
• Swift Repairs: We understand the importance of quick repairs. Our efficient repair process ensures your device is back in your hands as soon as possible.
• Attention to Detail: Our team pays meticulous attention to detail, ensuring that each repair is carried out with the utmost care and precision.
• Effective Communication: We maintain open and effective communication with our customers throughout the repair process, keeping you informed every step of the way.
• Affordable Repairs: We offer competitive and affordable repair services without compromising on quality.
• Quality Customer Experience: At GR Phones, we prioritize delivering a quality customer experience that leaves you satisfied and confident in our services.
• Gadget Repair Experts: Our expertise extends beyond mobile phones to include iPads, tablets, and laptops, making us your go-to solution for various device issues.
• Continuous Improvement: We are committed to continuous improvement, staying updated with the latest repair techniques and technologies.
• Swift and Long-Term Solutions: Our services are not only swift but also designed to provide long-lasting solutions to ensure your devices stay functional.

Our technicians can assess your phone and provide a recommendation based on the extent of damage and cost-effectiveness.

Once your item/s are dispatched by courier/post, we’ll email you the tracking number. Reach out if you haven’t received an email.

Shipping costs vary depending on product dimensions, generally starting from $20.

We utilize Australia Post, Courier Please, Star Track, Toll, Uber and other reputable couriers and freight companies in Australia.

You can contact us via various ways:

• Visit our stores
• Chat with us online link
• Call us 1800 86 70 80 08 8342 0008
• Email us info@grphones.com.au
• social media (Facebook , Instagram)